Politique d’expédition
Thank you for shopping with Ketra Gear. We ship worldwide from the United Arab Emirates.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
| Destination | Rate | Estimated Delivery |
|---|---|---|
| United Arab Emirates | Standard rate | 3–5 business days |
| European Union | $20.00 USD | 7–14 business days |
| International | $20.00 USD | 7–14 business days |
Customs, Duties & Taxes Ketra Gear is not responsible for any customs fees, import duties, or VAT charges applied upon delivery. These charges are the buyer's responsibility and vary by country. EU customers may be subject to VAT upon receipt of their order.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.
Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us via our contact form and we'll investigate promptly.